1. What is the SunSmart Program?

The SunSmart Program is designed to protect children from skin cancer. It supports early childhood education and care services, primary schools and out of school hours services across NSW to develop and implement a best-practice sun protection policy.

The “no hat, play in the shade” policy is the minimum safety standard and just the start to encouraging sun-safe behaviours.





2. Is there a cost to be involved in the SunSmart program?

The SunSmart program is FREE! We want all early childhood education and care services, schools and out of school hours services to be able to implement a best-practice sun protection policy and benefit from the resources and information all of our members receive.





3. Can SunSmart send out free sunscreen?

We would love to send out free sunscreen to all of our SunSmart members. However, Cancer Council NSW is a 94% community funded organisation and we, unfortunately, don’t have the capacity to assist schools and services in this way.  

We do offer all SunSmart members 20% off on our sunscreens. If you are interested in this offer please email retail@nswcc.org.au to place your order.





4. Can a Cancer Council NSW staff member attend my school or service and do a talk about sun safety?

Generation SunSmart is a great way to become a SunSmart educator yourself. It is an eLearning site that contains modules around skin cancer, being SunSmart and sun protection strategies. They can be completed at your own pace and revisited at any time. Once you have completed all the modules, you’ll be awarded a Generation SunSmart certificate.





5. I would like a SunSmart certificate to display. Where can I get one?

You can download your SunSmart certificate online.

Simply log in and go to ‘My SunSmart’ to download your certificate.





6. I would like some SunSmart resources. Where can I find them?

You can find a variety of resources on our website, including SunSmart policy and application forms, SunSmart Hat Wearing Toolkit, and SunSmart resources. 

If you would like hard copy resources mailed to you, please complete the online resource order form.





7. How do I join the SunSmart Program?

You can become a SunSmart service in three easy steps!

  1. Complete the relevant contact details form
    • Primary School
    • Early Childhood Education and Care
    • Out of School Hours

  2. Agree to implement the Cancer Council NSW SunSmart policy or prepare your own sun protection policy
    • Primary School
    • Early Childhood Education and Care
    • Out of School Hours
  3. Email your completed forms to sunsmart@nswcc.org.au



8. How do I renew my SunSmart membership?

You can renew your SunSmart membership online by following these steps:

  1. Go to My SunSmart and search for your organisation
  2. Login after selecting your organisation
  3. Select ‘manage application’ and:
    • Update your contact details.
    • Revisit our 10 recommendations for sun protection at your organisation to ensure you are implementing the most up to date information
    • Agree to implement the Cancer Council NSW Sun Protection Policy OR Submit a copy of your sun protection policy for review.



9. I can’t find my organisation when I search for it on the SunSmart website. Can I still apply?

Of course! Click here to contact one of our friendly SunSmart team members.

If you are a staff member, we will assist you in setting up an account. If you are a parent or carer, we will send you information about how to get your organisation involved.



10. I’ve lost my password. How can I retrieve this?

Please contact the SunSmart team by emailing sunsmart@nswcc.org.au or call us on: (02) 9334 1761.



11. I've lost my username. How can I retrieve it?

Please contact the SunSmart team by emailing sunsmart@nswcc.org.au or call us on: (02) 9334 1761.



12. How long does it take to process my SunSmart application?

Your application will be processed within 7 working days.